From “Beyond the Elevator Speech” by Michael Carroll, Shambhala Sun (March 2010)
My survey indicates that most of us think we want to be happy, successful, and stress-free at work, but we also know that such aspirations are wishful thinking. We all know that work offers both success and failure; happiness and angst. We know that work, indeed all of life, unavoidably presents both rewards and penalties; joys and disappointments. So, while most may wish to be happy and successful at work, what we really want, from my vantage point, is to be confident: confident that no matter what work offers up, we will remain self-confident and at our ease. … We awaken to a simple yet powerful fact of life: when we stop struggling, we are naturally confident and at our ease.

Jane Friedman has spent her entire career working in the publishing industry, with a focus on business reporting and author education. Established in 2015, her newsletter The Bottom Line provides nuanced market intelligence to thousands of authors and industry professionals; in 2023, she was named Publishing Commentator of the Year by Digital Book World.
Jane’s expertise regularly features in major media outlets such as The New York Times, The Atlantic, NPR, The Today Show, Wired, The Guardian, Fox News, and BBC. Her book, The Business of Being a Writer, Second Edition (The University of Chicago Press), is used as a classroom text by many writing and publishing degree programs. She reaches thousands through speaking engagements and workshops at diverse venues worldwide, including NYU’s Advanced Publishing Institute, Frankfurt Book Fair, and numerous MFA programs.


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