Ingram advises publishers shift from B2B to D2C marketing tactics

In an Aug. 26 webinar on marketing and publicity, representatives from Ingram—the largest wholesaler and distributor of books in the US—said that while overall demand for books has not lagged, the purchasing journey has shifted from in-store placement to social media and retail websites. For publishers’ book-marketing efforts, this means search engine optimization and metadata optimization replaces shelf space, online customer reviews replace handselling, and sponsored ad carousels replace point-of-sale displays. (Here’s a definition of metadata. Learn more about metadata optimization for publishers and authors. Ingram also provides a metadata cheat sheet.) Separately, NPD Group reports that in the US, online purchase traffic for all goods is up by 16 percent, while in-store purchase traffic is down by 20 percent.