5 Observations on the Evolution of Author Business Models

author business

Note from Jane: If you enjoy this post, then take a look at The Hot Sheet, an email newsletter I write and edit to help authors understand new developments in the publishing industry.


Over the last four days, I’ve been attending and speaking at the NINC conference, which is open only to NINC members. To be a NINC member, you must be a novelist with at least two books published. Most members have published far more than that—even over a hundred titles. 

While NINC is not limited to women, most authors at NINC are in fact women who actively publish romance and women’s fiction. While a mix of traditionally published and indie published authors attended, most sessions were heavily oriented toward self-publishing and digital distribution. Representatives were on hand from Amazon KDP, Amazon CreateSpace, Audible, IngramSpark, Kobo, B&N NOOK, Apple iBooks, Draft2Digital, Reedsy, ALLi, BookBub, and others.

This was my first time speaking at NINC, and it’s by far the most professional and established group of authors I’ve ever spoken to. The absence of the aspiring or first-time author was especially stark for me, since that’s who I’m much more accustomed to encountering. It felt like that might be the case for other speakers as well; one often heard speakers say from the podium, “But of course you all know this already,” as they self-consciously hurried to present more advanced information while the room collectively tapped its impatient foot.

After four days of immersion with this very experienced group of authors, I have a few observations about the business of authorship as publishing becomes increasingly digital-driven. (Ignore any recent misleading articles from the New York Times reporting the contrary.)

1. The Importance of Series in Marketing, Promotion, and Overall Career Growth

My guess is that the large majority of NINC members are actively writing at least one series, if not more, and also releasing new titles on a very regular basis (every three to six months). Having more titles gives an author far more flexibility and options when it comes to marketing. You can make your first-in-the-series book free (to bring in new readership to a series), run more types of promotions because of more diverse pricing across your list, and do bundling and box sets.

The branding and promotion benefit offered by a series is a huge advantage; authors of standalones are hard pressed to match it unless they’ve managed to build up significant brand awareness or strong direct reach to readers. Years ago, when I first talked with Sean Platt (before he released Yesterday’s Gone in episodes and seasons), he was convinced that the path to success was following the narrative model that’s evolved for binge-worthy TV, with seasons-long story arcs and episode cliffhangers.

Sometimes in the industry we divide authors into indie versus traditional or genre versus literary. The more important difference I’m seeing is series versus standalone, not that one must choose, but when trying to gain any traction as a new author, publishing standalone after standalone feels much more Sisyphean than starting with a series.

I’m starting to hear established authors advise new indie authors to wait to go to market until they have three titles ready to publish. When first-time authors come to me for marketing advice, more and more I feel at a loss to help them. I’m inclined to say “Come back when you have a few books, all targeted to the same readership, and maybe we’ll have something to talk about.”

How long will it take before more literary authors consider the series approach for themselves? It’s certainly working for Hilary Mantel! Or, if a series approach doesn’t appeal, perhaps a serialization model, which is how The Martian and 50 Shades of Grey began. (I covered the serialization trend at length here.)

If I wanted to give this post a click-baity headline, I could say “How Much Longer Can Standalone Novels Survive?” but I don’t think they’re going away any more than movies are going away now that TV is doing so well. Still, when authors consider how they can turn writing into a full-time living, I’m not sure this trend toward series can be ignored. David Gaughran has commented on this at length.

Culturally speaking, it’s interesting to reflect on why things are headed in this direction. For a while now, Hollywood has been very risk-averse, series- or sequel-oriented, and more likely to make movies based on existing intellectual property. We excoriate them for doing so—but perhaps consumer demand pushes them in this direction. Maybe many of us desire to revisit and explore characters and storylines already familiar to us. Mantel’s work is undeniably original, but how many times have we now revisited the Tudors? Maybe it’s more convenient or comforting to go back to stories and characters we know—and to reimagine them ourselves (think: fan fiction). Do we have less time and headspace to consider stories without an immediate or reassuring connection? I don’t mean this in a judgmental way in the least; instead, I rather like exploring this idea and how it might shape authorship.

2. The Use of Social Media as a Data-Driven Marketing and Promotion Tool

The NINC members all use social media in one form or another, but there were no sessions focused on using it. When it was brought up during a session, it was always as a means to an end—that end being book sales.

Frankly, this attitude is refreshing; you get away from all the soft, mushy talk about community-building and relationship-building, and really get down to brass tacks. What effect does your activity have on sales? It is measurable, and Courtney Milan gave an excellent presentation on exactly how to measure.

  • First, you need to have an Amazon affiliate account and generate tracking links for each social media environment and every channel where you might offer a buy link (e.g., your website, your email newsletter, your book’s end matter). That way you can see which links are driving purchases.
  • Second, you need a link shortener so you can see how often your links get clicked. Those two tools working together give you all the insight you need into how well your social media use (as well as other promotional activity) leads to purchases. 

Serious authors are taking the time to do this—because it saves their time later and increases the effectiveness of their long-term marketing and promotion. To see an example of this in action, read this post on the launch of a book called Traction. (At the end of the post, click on the link that goes to their marketing post called “Getting traction for Traction book: 12,328 copies by the numbers”; unfortunately, there’s no other way to successfully reach the story.)

NINC and indie authors are also active advertisers on both Facebook and Twitter, and truly understand what it means to run consistent and targeted placements across social media in connection with book launches as well as price promotions. While such tactics are widely seen as only applicable to indie authors, proactive traditional authors could learn a lot from indie techniques, and perhaps persuade their publishers to partner with them on targeted campaigns. (If you’re interested in getting your feet wet with Facebook advertising, then here’s a three-part video series that will lay the groundwork. Be aware that it ultimately promotes a full-length paid course.)

3. Where Innovation (and Power Plays) Happen: Ebook Retailers and Distributors

As I mentioned in the opening to this piece, nearly every ebook retailer, distributor, and service provider was at NINC to meet with authors and to discuss large-scale trends, metadata, title optimization, new features, and merchandising/promotion opportunities.

Not that long ago, it would’ve been unthinkable that an author would be able to talk directly with a retailer or distributor about sales optimization. (Not that your average non-entrepreneurial author would even be interested in the first place—that’s traditionally the domain of the publisher.) Now you’ll find retailers and distributors assuring authors that they’re working on new features and innovations to help sell more books. I sat in on a session presented by Draft2Digital (an ebook distributor), and it became clear the service was beloved by the NINC membership because they are so customer-service oriented, make the authors’ jobs easier, and continue to innovate. (I’m pretty confident even traditional publishers would love to have some of the features offered by Draft2Digital for their own digital housekeeping purposes!)

Yet—and this is not to undercut the very real advances made by ebook retailers/distributors—we’re still talking about rather simple, commonsense improvements, e.g., alerting customers when their favorite author releases a new book. (A no-brainer, I think everyone would agree.) Such progress receives overwhelmingly positive response from authors, but we’re truly in the early days (dark ages) of what’s possible in ebook retailing.

Also, whereas authors were overly dependent on their publishers for success prior to the ebook revolution, will power now overly shift to these services? Obviously, people often talk about Amazon as having too much power, but it’s not necessarily just Amazon who can and will affect how well authors sell in the digital market.

Gareth Cuddy of Vearsa gave an excellent talk in which he encouraged authors to sell their work direct from their site, using tools such as Aerbook, Payhip, or Gumroad. While I’m a fan of selling direct in theory, I’m not sure authors’ direct sales can ever compete with what they potentially stand to gain through Amazon’s algorithms and frictionless purchase process. (See Suw Charman-Anderson’s blog post about challenges in selling direct.)

4. The Next Frontier: International Sales

There were two fascinating moments at NINC regarding foreign markets, translations, and sales in other territories:

  • There are now 1 billion Apple devices in the world, each with the iBooks app installed. More and more people are reading on mobile devices, and some suggest this favors Apple book retail over Kindle retail in the long term. A panel of NINC authors reported growing sales via the iBookstore—and even one author is well-known for her Apple iBookstore sales outpacing her Kindle sales, although this is certainly an outlying case. The Apple iBookstore offers books in 51 territories; Kindle is currently in 14 territories.
  • When Draft2Digital gave an overview of their sales stats, they reported roughly 70 percent US sales and 30 percent non-US sales. I found this interesting, but I don’t have much context for it; e.g., what’s the split for books sold through Amazon or distributed via Smashwords? It would be nice to know. But in any event, let that sink in: one-third of sales happening outside the US, and most countries are nowhere even close to the US level of ebook reading and adoption. (The closest is the UK.)

5. The Writing Is Still the Focus

I rarely meet a writer who would like to spend less time writing—and that holds true at NINC, where authors are perhaps more business focused than at any other conference I’ve attended. NINC offered an entire session for author assistants—people who help authors with administrative, business, and marketing tasks. Authors at NINC often bring along such assistants, as well as business managers (who may be spouses), and it impressed upon me the now-frequent observation that self-publishing is a misnomer. It requires some level of support both to write and to manage your business so that it produces a full-time income.

I’ve been seeing more people online (and elsewhere) put out their shingle as author assistants, or offer some form of one-time or ongoing support service. Kate Tilton is one example, and I expect to see more of this in the future.


If you’re interested in more useful takeaways from NINC, check out Elizabeth Spann Craig’s write-up.

Also, The Hot Sheet, an email newsletter that I write and edit with Porter Anderson, helps authors understand new developments in the publishing industry. Subscribe via email.


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Jane Friedman

Jane Friedman

Jane Friedman (@JaneFriedman) has 20 years of experience in the publishing industry, with expertise in digital media strategy for authors and publishers. She is the co-founder and editor of The Hot Sheet, the essential newsletter on the publishing industry for authors.

In addition to being a columnist for Publishers Weekly, Jane is a professor with The Great Courses, which released her 24-lecture series, How to Publish Your Book. She also has a book forthcoming from the University of Chicago Press, The Business of Being a Writer (March 2018).

Jane speaks regularly at conferences and industry events such as BookExpo America, Digital Book World, and the AWP Conference, and has served on panels with the National Endowment for the Arts and the Creative Work Fund. Find out more.

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60 Comments on "5 Observations on the Evolution of Author Business Models"

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[…] As publishing becomes increasingly digital-driven, how are the business models for authorship changing?  […]

Kevin Ewbank

Thanks for this. I’m just starting out on my journey as a writer and have a few ideas. One could definitely be expanded into a series, so this was a timely post for me. Thanks for keeping us informed. Kev.

Marcy McKay

This post is PACKED with valuable info, Jane. Thanks. I’m curious. Was anything said about the success (or not) of audiobooks?

drdebra

Jane,

Great to meet you at NINC and hear your awesome presentation on websites. I think you’re spot on with this article. As always, the NINC conference was a great experience. Much of that comes from interacting with the authors and presenters who attend, as well as listening to the workshops. I always return with a long to-do list.

Debra Holland

Julie Ortolon

Ah yes, the annual Post NINC To Do list. At some conferences, you hear the same information year-after-year. At NINC, especially this year, I felt like we were right on the cutting edge of what’s coming next.

Debra, it was great doing the iBooks panel with you. The best part was how much I learned while preparing to share information.

Marcy McKay

Good to know, Debra. Many thanks.

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[…] you’re in the business of writing, whether traditional or indie published, there is a great article by Jane Friedman on the nuances of the evolution of the business and what an author needs to do to […]

Kate Tilton (Froze8)

I couldn’t agree more Jane. In this business, you must have a business mindset to make it but writing is still key. It is one of the reasons I really love what I do. I get to work with authors so they have more time to focus on that core, the writing. It’s a real joy I’m honored to have. Thank you for sharing these great insights from NINC. It sounds like one amazing conference.

Matthew Emmett Townsend

Money is important, but in my huble reader opinion, is I am 75% more likely to buy from a writer when he or she does more then mearly market… So to me the squishy community and friend building is IS why I would more likely give up ny money…

In case you wanted to know from a reader.

🙂

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[…] The Evolution of Author Business Models (Jane Friedman) After attending and speaking at the NINC Conference for published novelists, publishing consultant Jane Friedman offers her observations on “the business of authorship as publishing becomes increasingly digital-driven.” […]

Laura Resnick
Excellent summary of the conference. (I was there, though we didn’t meet.) Roughly 90% of my career is still in traditional markets, but I was at last year’s and this year’s Ninc conferences (and hope to be at next year’s, schedule permitting), because even for someone like me, currently content with my publishing relationship(s), indie is so clearly the right venue for some work (all my backlist, some of my planned new frontlist), and indie is the world that’s there for ALL my work if my publishing relationship(s) collapse or go sour. I think “well, I have a publisher, and… Read more »
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[…] Source: 5 Observations on the Evolution of Author Business Models | Jane Friedman […]

Tracey Lyons

My only comment, and Jane you gave a wonderful overview of the conference, is that even though this conference was a bit slanted towards the indie career track, there are still plenty of NINC members who do still work with traditional publishers. I’m in both camps being a hybrid and took away a lot of great information that I can use in both sides of my career.

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[…] The Importance of Series in Marketing, Promotion, and Overall Career Growth  […]

joelgoldman
I’m not certain the suggestion to use Amazon Affiliate links in newsletters, social media and back matter is a good one. As I read the Terms of Service, the links can only be used on the author’s website. I emailed Amazon last year with this question. Here’s what they said: Associate links can only be used on approved websites and are not permitted to be used in e-books, e-mails, newsletters or in any off-line manner. I’m very sorry for any inconvenience this may cause. For more information on our participation requirements, Participation Requirements at the following link: https://affiliate-program.amazon.com/gp/associates/help/operating/participation Please also… Read more »
Kellie Larsen Murphy

Thanks, Jane. Two things really struck me. The first is that many are suggesting the death of the stand-alone novel. While I do write a series, many incredible books cannot (and should not) be a series. Second is the trend toward reading on phones. I have to say I completely agree and the most forward-thinking writers will already be focusing on sales through Apple. The question is, how will Amazon respond?

Joanna Penn (@thecreativepenn)

GREAT article, Jane 🙂 and I am really gratified to see that I’m not the only one beating the international sales drum. I am still bullish on iBooks and Kobo (owned by Japanese eretailer Rakuten) in terms of sales outside of the mature markets of US, UK, Canada and Australia. Exciting times!

Lesley Cookman

As I’m just about to turn into a hybrid author, I found this fascinating and informative. Thank you. (Thank goodness I’m writing series!)

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[…] The Evolution of Author Business Models (Jane Friedman) After attending and speaking at the NINC Conference for published novelists, publishing consultant Jane Friedman offers her observations on “the business of authorship as publishing becomes increasingly digital-driven.” […]

Ricardo Fayet
I definitely concur, it’s by far the most professional audience I’ve seen so far at writer’s conferences (and a huge one at that), and I’ll always remember the great conversations I had at the tiki bar until late at night with authors and other “industry speakers”, that’s when you really learn the most 🙂 In terms of the international focus, I was really surprised at how strong this idea had settled among authors. I thought so far that it was (brilliantly) carried by a few authors who had done it (like you, Joanna), but I got asked almost every day… Read more »
Patricia McLinn

It was wonderful to have you join us at Ninc, Jane, and enjoyed your write-up here.

Your website workshop had a lot of great info. Though I hope you can help me make sense of a mystery reference in my notes to “reader tags mashup.” I’ve sorted out my other mystery notes, but this one has me stumped

writeanne

Very useful and informative write up if what sounds like an exceptional conference. It echoes a lot of what Orna Ross reported. She too was impressed with D2D. Thanks for sharing.

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[…] Authors are doing more and more on the business end of writing. Jami Gold completes her blog series exploring the various publishing paths for indies, and Jane Friedman makes 5 observations about the evolution of author business models. […]

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Dave Malone (@dzmalone)

Hey Jane, wonderful article! Under #2, I discovered that since I live in Missouri, I cannot be a part of the Amazon affiliate program. Is there another method you can suggest that tracks buying links? Thanks. (Also, reading about Gaughran’s diverse interests and output reminded me a lot of someone we know.) 😛

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[…] Paris (see the photos here), the new direct submission for translation site from Amazon Crossing, Jane Friedman’s roundup from NINC which includes writing a series and the rise of global markets. Amazon is also having a Spanish […]

Dave Malone (@dzmalone)

Thanks, Jane! A good article about Clickmeter here: http://www.christene-marketing.com/2012/10/clickmeter.html

Dave Malone

Clickmeter provides an easy setup (it takes just minutes to create an account, tracking link, and campaign). It looks like it can be a wonderful tool for campaigns. 🙂

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[…] Under this model, self-published writers can test the waters for an idea and mobilize a fan base (Friedman, 2015). It’s important to note that not everyone asks for the entire cost of producing the book; […]

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