With the holiday shopping season in full swing, the time is ripe for a series of investigations into the treatment of Amazon’s warehouse workers. First, The Atlantic has run an investigative report titled “Ruthless Quotas at Amazon Are Maiming Employees.” It was published in partnership with Reveal from the Center for Investigative Reporting, which has made Amazon’s injury data available through an interactive map. Not more than five days after the Atlantic piece ran, The New York Times published a long piece on Amazon’s effects on an entire city, Baltimore, including its warehouse employees. And finally, on Cyber Monday, The Intercept published a piece on Amazon’s on-site emergency care for warehouse workers.

Jane Friedman has spent her entire career working in the publishing industry, with a focus on business reporting and author education. Established in 2015, her newsletter The Bottom Line provides nuanced market intelligence to thousands of authors and industry professionals; in 2023, she was named Publishing Commentator of the Year by Digital Book World.
Jane’s expertise regularly features in major media outlets such as The New York Times, The Atlantic, NPR, The Today Show, Wired, The Guardian, Fox News, and BBC. Her book, The Business of Being a Writer, Second Edition (The University of Chicago Press), is used as a classroom text by many writing and publishing degree programs. She reaches thousands through speaking engagements and workshops at diverse venues worldwide, including NYU’s Advanced Publishing Institute, Frankfurt Book Fair, and numerous MFA programs.
